Transitioning from a front-line employee into a Leadership role in the service industry can be very exciting and rewarding. At the same time, there is so much to learn in order to be successful. You need to know your new job responsibilities, the skills to be a good leader and in turn, how to use these in combination to achieve your goals. This guidebook will share tips to utilize starting Day One and continuing throughout your time as a leader. Congratulations and may you have a long, successful career in the service industry!