Work?ow Patterns in Practice

The increasing importance of business process management forces enterprises to support their business processes at an operational level. Therefore, the adoption of process-aware information systems (PAISs) is a highly relevant and hot topic for every enterprise. The development of workflow patterns has become the most important factor for comparing different workflow technologies and business process modeling languages. Apart of the great success of workflow patterns in the academic area, vendors of workflow technologies have also adopted the patterns for their products. Despite that scientific results about the usage of workflow patterns in practice are still very scarce. This book presents the outcoming of a case study investigating the occurrence of workflow patterns in real-world business processes. The context of the case study was confined to the occurrence of workflow control-flow patterns, service interaction patterns and workflow activity patterns in the context of facility management.