This updated edition tells you what you need to know about managing in a global environment - dealing with social media, managing change, and virtual and remote teams.Congratulations. You got the promotion – you're finally THE boss. You've been rewarded for knowing your stuff BUT as a first-time manager, you may not know how to be a good manager. Where do you start? How do you get things done? Bob Selden's always practical book offers seasoned advice to help you make a success of your new role.