Time's Up!: The Subscription Business Model for Professional Firms

Professional firms are built on relationships. But you wouldn't know it by observing their predominant business model — a model centered on selling transactions and inputs, not outcomes that deepen and strengthen relationships. offers you a guide to building a more valuable firm, one where relationships and lifetime customer value are at the center of how you create and capture value. You’ll learn how to: Only uncommon offerings command uncommon prices. introduces you to a revolutionary new business model that transforms your firm, your teams and your results with the customer right at the center of the process.