It was a damp, dark evening in downtown Victoria, British Columbia, on November 28th, 2012. At 7.11pm, in a restaurant across the street from The Empress Hotel, a man called the police to report a 26 year old woman standing outside the hotel, barefoot and in severe distress, then sat observing her until the authorities arrived. Assuming the woman was safe in the care of Victoria Police Department's officers, the man left the restaurant and returned home. The police officers spoke to the woman for 30-45 minutes and, determining that she was neither a threat to herself or others, left her where they had found her, still barefoot in the cold, at about 8pm. Emma Fillipoff was never seen again.