The Customer-Driven Culture: a Microsoft Story: Six Proven Strategies to Hack Your Culture and Develop Learning-Focused Organization

To meet today’s challenges, companies need to do more than build processes for customer-driven products. They need to create a customer-driven . With the help of his friend and mentor Monty Hammontree, Travis Lowdermilk takes readers through the cultural transformation of the Developer Division at Microsoft. This book shows readers how to "hack" their culture and reduce the distance between them and their customers’ needs. It’s a uniquely personal story that’s told amidst a cultural revolution at one of the largest software companies in the world. This story acts as your guide. You’ll learn how to: