We’re introducing a 7-Step Personal Change© process so you too can work people smart. With this easy to follow 7-step process you have the tools to take control and use the interpersonal skills to enrich every relationship in your life.Smart People Work People Smart is the first in a series of eBooks written to show you how to improve your interpersonal performance, coach others to do the same, institutionalize improved interpersonal performance within your organization’s culture, and the leadership principles required for you to be a people smart leader.