A major goal of his work is to improve the daily treatment of young incarcerated Americans, with the hope of preventing these young people from entering into the Adult Criminal Justice System. Another goal is to improve the training for managers and administrators of these programs, so employees can be better selected, trained and treated; and they, then can serve as better role models and supervisors for the youth of America.Most juvenile misbehavior can be altered and turned in a positive direction, with decent personal treatment and adequate programs for their individual problems. To allow the continued mistreatment of these youth is to throw away their future and the future of America.Mr. Chance has discovered a multitude of problems within these systems through his investigations, inquiries and handling of thousands of complaints about the abuse, mistreatment, neglect and exploitation of both the youth in these systems; and the employees who work under unbearable conditions.