Pitch Perfect: How to Say It Right the First Time, Every Time

In these moments, it’s important to be pitch perfect—to use precisely the right tone to convey the right message to the right person at the right time. In , the renowned media coach Bill McGowan shows you how to craft just the right message. Along the way, McGowan lays out his Seven Principles of Persuasion, which are as easy to learn, implement, and master as they are effective. The right language—both verbal and nonverbal—can make you more confident, persuasive, and certain. It can stir people to listen closely to your every word and to remember you long after you’ve left the room.