Managing the Intergenerational Nursing Team
K. Lynn Wieck, PhD, RN, FAAN Kimberly D. Moss, PhD, RN
Managing the Intergenerational Nursing Staff
is the nurse leader’s go-to source for understanding and managing nursing teams that may include baby boomer, Generation X, and millennial members. You will find everything you need to know about the motivations, perspectives, and values of your diverse staff. The lively writing duo of a baby boomer and a millennial nurse provides an engaging resource packed with action plans, advice, and strategies for defusing intergenerational tension and improving communication and engagement. Chapters address dozens of generational values and priorities from each generation’s perspective, offering nurse leaders keen insight into all the people they manage, regardless of age. Each of the core chapters opens with a scenario as it would be interpreted by staff from the
emerging workforce
(Gen X and millennials) versus the
aging workforce
(baby boomers). This helpful case study context makes it easy to apply the advice presented to the real-life nursing environment.
Benefits:
Action plans provide practical steps nurse leaders can take to improve team relations.
Quick references compare generational perspectives on pivotal chapter topics and summarize key management solutions to potential staff issues.
Table of Contents:
Introduction
Part 1: A Foundation of Understanding
Chapter 1: Meet the Generations Chapter 2: Leveraging Generational Strengths
Part 2: Considering the Individual
Chapter 3: Self-Confidence and Empowerment Chapter 4: Motivation Chapter 5: Focus and Attention Chapter 6: Privacy Chapter 7: Loyalty Chapter 8: Health and Self-Care Chapter 9: Balance Chapter 10: Trust Chapter 11: Fairness Chapter 12: Recognition Chapter 13: Change and Flexibility Chapter 14: Job Satisfaction and Happiness Chapter 15: Reliability and Accountability Chapter 16: Technology Chapter 17: Learning Preferences Chapter 18: Professional Image
Part 3: Promoting Teamwork
Chapter 19: Leadership Chapter 20: Diversity, Tolerance, and Stereotypes Chapter 21: Collegiality Chapter 22: Respect Chapter 23: Social Media Chapter 24: Communication Chapter 25: Rules Chapter 26: Experience Chapter 27: Competence and Delegation Chapter 28: Teamwork and Collaboration Chapter 29: Conflict Management Chapter 30: Discipline
Afterword
Continuing Education:
If you would like to find out about the availability of nursing contact hours on this or any other HCPro nursing book, please visit our Continuing Education information page:
http://www.strategiesfornursemanagers.com/nursing_contact.cfm