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Management by Measurement: Designing Key Indicators and Performance Measurement Systems / Edition 1
Management by Measurement: Designing Key Indicators and Performance Measurement Systems / Edition 1
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Companies are what they measure and the selection of good performance indicators is not an easy process. This monograph suggests how to identify indicators that achieve a balance in these effects and enhance long-term profitability. It focuses on the designing of a Performance Measurement System (PMS).