In this highly accessible guide, you'll not only learn about their answers, you'll also receive the practical tools, techniques and knowledge you need to develop the skills they identified as most important to project success. Leaders aren't born. They're made. Leadership is not a set of elusive traits. It is a practical competency, a concrete set of knowledge, skills and behaviours that you can use to improve you and your team's effectiveness. Authored by Cynthia Stackpole Snyder, PMP, EVP, MBA, an award-winning project manager and educator, this handbook includes actionable content drawn from her own decades of experience managing projects for organizations such as JPL and Hewlett Packard, as well as the latest in cutting-edge research from Harvard, Stanford, and Yale.