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It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People
It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People
Current price: $19.95
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Size: Paperback
Increasingly, high-conflict peopleespecially narcissists and bulliesare showing up in the workplace.
addresses ways of managing the behavior of high-conflict people (HCP).
Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
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