Internet Banking in India: From Literature Perspective

As a business tool, internet banking is rapidly transforming the world of commerce and banking - making banks faster and more efficient and allowing them to provide more personalized services to the end user- customer. At the retail end, banks have started offering Internet Banking through a large number of branches. The facilities offered include account enquiry, money transfers, requests, mail alerts, etc. Some banks have also linked it with railway ticketing and bill payments. The facility of Corporate Internet Banking service is available to all business enterprises, accessible from anywhere in the globe, providing various banking and financial services under a single umbrella and giving complete freedom of banking anywhere anytime on 24 × 365 basis.