Human Error: Causes and Control / Edition 1

Experts in human factors, design engineering, and law, the authors explore and apply known generic principles effective in the prevention of consumer error, worker fault, managerial mistakes, and organizational blunders. They discuss errors and their effects in our increasingly complex technological society and delineate how to devise a proper framework, select workable concepts and techniques, and then implement them. Exploring widespread applications of the techniques, the book illustrates how to achieve a fully integrated, process-compatible, comprehensive, user-effective, and methodologically sound model.