How to Do a Good Job Better in Health and Social Care

The information in this book is intended to help readers: develop knowledge, skills and understanding; understand what is required for competence in their work role; and develop the ability to reflect on their work practice. It will also enable them to demonstrate that they are knowledgeable, competent and insightful and that they meet the standards set by the various organisations that have an interest in boosting the skills of the health and social care workforce. The book makes liberal use of bullet points to draw attention to important information chapter by chapter, so that readers can identify the key issues and facts quickly. It also presents step-by-step support guidelines, policies and procedures that make the process of acquiring knowledge and skills both clear and attainable. An induction workbook at the end of each chapter acts to engage readers in the subject and tests their understanding and knowledge in daily practice as a means for self-assessment. This is crucial in providing quality services and safe working practice in helping readers become accomplished social care workers. The aim of the book is to ensure consistency in statutory and mandatory practice, thus allowing staff to transfer from one service provider to another while guaranteeing skills are consistent across the social care workforce.