Great Care, Every Patient: A Physician's Guide to Improving Any Process

Patient satisfaction is dependent on your skills and bedside manner AND the processes in place in your practice. To be successful and keep your doors open in the ever-changing healthcare market, you must be smart in how you provide care to your patients. You must design your practice and patient interactions to maximize their experience and reinforce their emotions. In the book, you will learn the fundamentals of improving any process in any organization. You will: You will know how to create an efficient and effective practice in which you can deliver exemplary patient care.