Ben doesn't like being rushed and when Paul won't make time for a chat, Ben gets cross and upset. Ben asks Jane for help and she helps them sort it out. Now Paul understands what is important for Ben and what has been worrying him. The story ends with them choosing a new activity to do together. We all experience situations that make us feel cross and stressed. Sometimes this can lead to an angry outburst or other sorts of behaviour that challenges. This book will help people and their supporters to work together to sort out difficult situations, and avoid them happening in the future.