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Defense business transformation: improvements made but additional steps needed to strengthen strategic planning and assess progress : report to congressional committees.
Defense business transformation: improvements made but additional steps needed to strengthen strategic planning and assess progress : report to congressional committees.
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DOD spends billions of dollars each year to maintain key business operations intended to support the warfighter. In 2005, GAO identified
DOD's approach to business transformation as high-risk because
DOD had not established management responsibility, accountability, and control over business transformationrelated activities and resources, and it lacked a plan with specific goals,
measures, and mechanisms to monitor progress. GAO previously reported that
DOD has taken steps to develop a management approach. This report addresses DOD's progress in (1)
incorporating key strategic planning elements into its transformation plan;
and (2) developing and implementing an approach for assessing DOD-wide progress toward business goals. GAO
analyzed relevant DOD documents,
reviewed prior and ongoing GAO work;
and interviewed DOD officials.