"Maintaining Customer Relations and Why It is Important!"A book like this had just been waiting to be written. Here's something almost none of the Internet Marketing courses you will ever find would talk about at all - yet it's something majority of us would only discover after going into business for ourselves.Customers are King tackles some of the most common issues in doing business - online or offline - and provides a practical guide to handling customer dissatisfaction‚ refunds‚ improve your paid subscriptions retention rate‚ and more. Inspired by real life experience‚ this life manual to handling your customers is now yours for the taking.Pages: 36Table Of ContentsGood Customer Relationship - Why is it Important?Understanding Your CustomersHow to Calculate Customer Lifetime ValueHow to Keep Your Customers Happy?How to Get Your Customers to Say 'Wow!'Proven Methods of Customer RetentionThe Art of Customer Follow-upLoyalty Marketing ProgramPromotional Items to Enhance Customer RelationsHandling Customer ComplaintsHow to Deal with Difficult CustomersIntroducing the Seven Deadly Sins of Customer ServiceDetachmentInhospitalityRudenessAttitudeIgnoranceInaccessibilityInvalidationCustomer Relationship Management Software -The BenefitsChoosing a CRM ProgramCustomer Service over the Phone