Consumer Services Representative (C-3812): Passbooks Study Guide

The Consumer Services Representative Passbook® prepares you for your test by allowing you to take practice exams in the subjects you need to study. It provides hundreds of questions and answers in the areas that will likely be covered on your upcoming exam, including but not limited to: educating and interacting with the public; interviewing; evaluating conclusions in light of known facts; understanding and interpreting tabular material; understanding and interpreting written material; and other related areas.