Overview What it does: keeps your lips deliciously nourished. Why you'll love it: it smells like a tropical vacation. Returns & Exchanges At Bath & Body Works, we offer our customers a 100% satisfaction guarantee. If you’re not completely satisfied, you may return products purchased from us that are in new, gently used or defective condition (due to materials or craftsmanship) for a refund subject to the terms of the Return Policy. For instructions on how to make a return, view our Online Purchase Return FAQ or our Store Purchase Return FAQ .