Adaptive Enterprise: The Workbook

Adaptive Enterprise: Creating and Leading Sense-and-Respond Organizations, published in June 1999, described the managerial implications of transitioning from a capital intensive to an information intensive economy. It proposed a very different way to think about organizational strategy, structure and governance, including the rigorous application of system design principles. Among the benefits of doing so are guarantees of alignment, customer focus and coherent empowerment. In 1999, there were accounts of a few early adopters of "Sense-and-Respond," but no repertoire of implementation tools, techniques, and lessons learned. What these pioneers and their successors learned and developed have been captured in this Workbook. It is an important How companion to the What and Why of Adaptive Enterprise.