This book presents results from the first U.S. Department of Energy (DOE) sponsored, bottom-up data-collection and analysis of non-hardware balance-of-system costs—often referred to as "business process" or "soft" costs—for residential and commercial photovoltaic (PV) systems. It quantifies the indirect corporate costs required to install distributed PV systems as well as the transactional costs associated with arranging third-party financing. It accompanies the recent National Renewable Energy Laboratory soft cost benchmarking report (Friedman et al. 2013), which quantifies all the non-hardware balance-of-system costs associated with building a residential or commercial PV system. (Imprint: Nova)